Privacy Policy

Effective Date: September 16, 2024At Pulse Track App (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application Pulse Track (the “App”). By using the App, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use the App.1. Information We CollectWe may collect and process the following types of information:1.1 Usage DataWhen you use the App, we automatically collect information about your interactions with the App, including features you use, actions you take, and the time and duration of your activities. This helps us improve your experience and enhance the App’s functionality.1.2 Device and Location DataWe may collect information about your device, such as its type, operating system, language settings, and IP address. We may also approximate your location using your IP address to provide localized content and improve our services.1.3 Registration DataWhen you create an account, we collect personal information such as your name, email address, birthdate, and profile photo. This data is used to personalize your experience, provide customer support, and communicate with you.1.4 Advertising DataWe may use your device’s advertising identifier (such as Apple’s IDFA) to deliver targeted ads. You can opt out of targeted advertising through your device settings.1.5 Analytics DataWe use third-party analytics tools to collect information about how you use the App, such as the frequency of use, app performance, and other diagnostic data. This information helps us understand usage patterns and improve our services.1.6 Other DataIf you contact us for support, we may collect additional information to assist with your query, such as your name, email address, and any other details you provide.2. How We Use Your InformationWe use your information to:- Operate, maintain, and improve the App and its features.
- Personalize your experience by providing tailored content and recommendations.
- Analyze user behavior and trends to enhance our service offerings.
- Communicate with you about updates, promotions, and customer support.
- Monitor and prevent any potential security threats or fraudulent activities.
- Comply with legal obligations and enforce our Terms of Use.3. Sharing Your InformationWe only share your personal information in the following circumstances:3.1 Service ProvidersWe may share your information with trusted third-party service providers who assist us in operating the App, analyzing usage, and improving our services. These providers are bound by confidentiality obligations and are not permitted to use your data for any other purpose.3.2 Legal ComplianceWe may disclose your information if required by law, court order, or other legal processes, or if we believe it is necessary to protect our rights, safety, or the safety of others.3.3 Business TransfersIf we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such changes and provide you with options regarding your data.4. Your Privacy RightsIf you are a resident of the European Union or other regions with specific privacy regulations, you have certain rights regarding your personal information:- Access and Correction: You have the right to access the personal data we hold about you and request corrections if it is inaccurate or incomplete.
- Deletion: You can request that we delete your personal data if it is no longer needed for the purposes for which it was collected.
- Objection: You have the right to object to or restrict our use of your personal data in certain circumstances.
- Data Portability: You can request a copy of your personal data in a structured, machine-readable format.To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.5. Data SecurityWe take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, and unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.6. Children’s PrivacyThe App is not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe we have collected information from your child without consent, please contact us at [email protected]. We will take steps to delete the information promptly.7. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you through the App or by other means. Your continued use of the App after such changes indicates your acceptance of the updated Privacy Policy.8. Data RetentionWe retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The criteria for determining retention periods include the duration of your use of the App, the nature of your relationship with us, the impact on your privacy if the data is retained, and any legal obligations.9. Contact UsIf you have any questions, concerns, or requests about this Privacy Policy or your personal data, please contact us at [email protected].